Ticketing/GoFan Frequently Asked Questions

​Can I ‘share’ a ticket from my Adult Game Pass with my spouse who is entering at a different time? 

There are 10 game entries on each Adult Game Pass.  You can’t "share" them in the sense of transferring a ticket to another device. You can bring as many people as you would like along with you and the gate attendant will validate as many people per game as you HAVE WITH YOU, up to the number remaining on your digital Adult Pass.
 
If you would like to share with someone who won’t be with you at the point of entry, like a spouse coming from work, you can give them the login information for your GoFan account. They will need the app on their device and will need to just log into your account and access the adult pass directly from your account.


Can I buy my student’s Game Pass from my app/phone? 

No – your student needs to download the app to his/her device and make the purchase from there.  You can certainly provide him with payment information, but he/she needs to have their own login and GoFan account.  You can’t transfer a student pass from your phone to theirs.  If you have already made that purchase, you can give your student your login information, and he/she will have to use the pass from your account until it runs out.
 
 
Where is the ‘Game Pass’ option to buy when I log into my GoFan app? 

The Game Pass (10 entries for $50) is a discounted ticketed option offered by the Husky Athletic Booster Club, and replaces the paper ‘game pass’ that has been sold through boosters in the past. Using a game pass, you will pay $5 per entry rather than $7.  It is the lowest priced game pass in the county.  As such, the pass purchase is not found on your GoFan app as an option, because it is exclusively offered through the Booster Club and requires a direct connect to the booster GoFan purchasing portal.  You can use either the QR code above or the direct Booster Game Pass link here:  https://gofan.co/app/events/339843


Can I buy a single game ticket at the gate?

We encourage you to use the link above and purchase single-game tickets in advance. If you arrive at the gate, one of the gate attendants will help you through the process of accessing GoFan on your mobile device and purchasing a digital ticket. If you absolutely can’t use a digital device to purchase a ticket, there will be a cash option at the main entrance to the stadium only.


When should I ‘Redeem’ my ticket?  

PLEASE DO NOT REDEEM YOUR OWN TICKET!
 Open your GoFan app and click on the ‘Tickets’ icon at the bottom of the screen. The gate attendant will redeem your ticket at the point of entry.  You may not enter an event  or ‘use’ a ticket if your listed ticket has already been redeemed.


Can I use my Student Pass for my student and his/her siblings or friends?

Only 1 student pass can be redeemed per game.  After your student uses his/her pass for entry, it will be locked for four hours, so a student can’t share his/her pass with friends for multiple entries to the same athletic event.

*Student pass pricing is such that each game entry is $1.  The pass costs $20, and allows 20 entries to home athletic events (tournament games not included).  It is intended to allow any Heritage High School student to participate in any student activities involved in and around athletic events and allows any student to be an active member of the Hooligans without it being cost prohibitive.  As such, they are intended for HHS students, and not middle school or students from other local high schools.  If there are extenuating circumstances of financial hardship, and a student pass needs to be purchased for middle school siblings in a home where otherwise a sibling can’t support their family members by attending, please let us know and accommodations can be made.
​